Optimizing Performance through Others: Managers can struggle to find methods to motivate direct reports to high performance, and even more so, struggle to address employees who are not meeting expectations. In this session, you will conduct analyses of both your own and your direct-report roles using the Job Characteristics Model. With this understanding, managers can turn to support their employee’s motivation and development via feedback. During this session, you will work with other participants on case studies that encourage you to practice the delivery of employee-centered feedback.
**Optimizing Performance through Others is part of a four part series on management. Participants who attend three of our four management offerings within one year will earn an online certificate of completion from the Greater Boston Chamber of Commerce and Bentley University.