The Management Crash Course: Core Skills for Modern Supervisors equips managers with the essential capabilities required to lead teams effectively in today’s fast‑moving workplace. Through three targeted modules, participants build practical skills in adaptive supervision, conflict management, and inclusive decision‑making — the foundational competencies every supervisor needs to support staff, strengthen relationships, and guide teams toward meaningful results.
Participants may register for any individual module to focus on a specific skill area, or complete all three modules to gain a comprehensive grounding in core management practices. Those who complete the full series will earn a Certificate of Completion, recognizing their commitment to developing strong, modern supervisory skills.
This crash course is designed for new and emerging managers, as well as experienced supervisors seeking to refresh and elevate their leadership approach. It blends clear frameworks with hands‑on practice, ensuring participants leave each session with tools they can apply immediately.
Module 1: Adaptive Supervision took place on March 12.
Module 2: Managing Conflict (March 26)
Conflict is inevitable — but when handled well, it can strengthen relationships and improve team performance. This module gives managers a grounded understanding of how conflict develops, what drives it, and how to recognize early warning signs before issues escalate. Participants learn practical strategies for resolving conflict constructively and practice communication techniques that promote collaboration, reduce defensiveness, and build trust. The focus is on transforming conflict from a source of tension into an opportunity for alignment and connection.
Module 3: Effective and Inclusive Decision‑Making (April 16)
Strong decision‑making is a hallmark of effective leadership. This module introduces managers to the elements that make organizational decisions successful, including mission alignment, stakeholder engagement, and clarity of impact. Participants examine how bias can influence group decisions and learn strategies to reduce its effects. Through an inclusive decision‑making model, managers practice facilitating participation, weighing diverse perspectives, and guiding teams toward decisions that are both equitable and strategically sound.